Last Updated: March 2026
 

These Terms & Conditions (“Terms”) govern your use of the Hitches Up website and the purchase of products from Hitches Up (“we,” “us,” or “our”). By accessing our website or purchasing our products, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use this website.

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Use of the Website

This website is intended for lawful use only. You agree not to use the website for any purpose that is unlawful, harmful, or that interferes with the operation of the site.

We reserve the right to modify or discontinue any part of the website at any time without notice.

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Product Information

We make reasonable efforts to ensure that product descriptions, images, and specifications are accurate. However, we do not guarantee that all information on the website is completely accurate, current, or free from errors.

Product appearance may vary slightly from images shown on the website.

We reserve the right to correct errors, update product information, and change pricing without prior notice.

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Orders

By placing an order, you agree that:

• All information provided during checkout is accurate and complete.

• You are authorized to use the payment method provided.

• Your order may be subject to verification prior to acceptance.

We reserve the right to refuse or cancel orders at our discretion, including orders suspected of fraud or unauthorized activity.

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Pricing & Payment

All prices are listed in U.S. Dollars (USD).

Payment must be received in full before an order is processed and shipped.

Applicable taxes and shipping charges will be calculated at checkout.

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Pre-Order Giveaway

Customers who place a pre-order for the Hitches Up Receiver System during the first production run promotional period will be automatically entered into a giveaway. One winner will be selected at random from all eligible pre-orders.

The winner will receive their choice of either a CURT Rebellion XD hitch or a GEN-Y BOSS Torsion-Flex Hitch. The winner will be contacted via the email address associated with their order after the first production run ships.

This promotion is offered by Hitches Up and is not sponsored, endorsed, or administered by CURT Manufacturing, GEN-Y Hitch, or any other third party.

Hitches Up reserves the right to modify or cancel the giveaway if necessary due to unforeseen circumstances.

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Shipping

Shipping timelines, methods, and policies are described in our Shipping Policy, which forms part of these Terms.

Estimated delivery times are not guaranteed and may vary due to carrier delays or circumstances outside of our control.

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Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which is incorporated into these Terms.

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Product Use & Installation

Hitches Up products are intended for use with compatible vehicle hitch systems and related equipment.

Customers are responsible for:

• Ensuring proper installation

• Confirming compatibility with their vehicle or equipment

• Following all applicable safety practices and manufacturer recommendations

Improper installation or misuse of products may result in equipment damage, property damage, personal injury, or other risks.

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Limitation of Liability

To the fullest extent permitted by law, Hitches Up shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our products or website.

This includes, but is not limited to:

• Property damage

• Vehicle damage

• Loss of use

• Loss of profits or revenue

Our total liability for any claim relating to a product purchase shall not exceed the amount paid for the product.

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Warranty Disclaimer

Except where otherwise stated, products are provided “as is” and “as available.”

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

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Intellectual Property

All content on this website—including text, graphics, logos, product images, and design elements—is the property of Hitches Up and may not be copied, reproduced, or used without permission.

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Third-Party Services

Our website may include links or integrations with third-party services such as payment processors or analytics providers. We are not responsible for the practices or policies of those third parties.

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Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date.

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Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of Wisconsin, without regard to conflict of law principles.

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Contact Us

If you have questions about these Terms & Conditions, please contact us:

Email: support@hitchesup.com
Subject: Terms & Conditions Inquiry