Privacy Policy
Last Updated: February 7th, 2026
Hitches Up (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or make a purchase from us.
By using our website, you agree to the terms of this Privacy Policy.
Privacy Policy - the basics
Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you place an order, create an account, sign up for emails, or contact us, we may collect:
-
Name
-
Email address
-
Shipping and billing address
-
Phone number
-
Order and transaction details
Payment information is processed securely by third-party payment processors (such as Wix Payments, Stripe, PayPal, or similar). We do not store or have direct access to your full payment card details.
Automatically Collected Information
When you browse our website, certain information may be collected automatically, including:
-
IP address
-
Browser type and device information
-
Pages visited and interactions with the site
-
Referring URLs
This information is used to help us understand how visitors use our site and improve functionality and performance.
How We Use Your Information
We may use the information we collect to:
-
Process and fulfill orders
-
Communicate with you about purchases, shipping, or customer support
-
Send transactional emails (order confirmations, shipping updates)
-
Send marketing emails if you have opted in
-
Improve our website, products, and customer experience
-
Detect and prevent fraud or misuse
-
Comply with legal obligations
Email Marketing
If you opt in to receive marketing communications, we may send you emails about new products, promotions, or company updates.
You may unsubscribe from marketing emails at any time by:
-
Clicking the “unsubscribe” link in any email, or
-
Contacting us directly
Transactional or service-related emails (such as order confirmations) are not subject to unsubscribe.
Cookies & Analytics
Our website may use cookies and similar technologies to:
-
Enable core website functionality
-
Remember preferences
-
Analyze site traffic and usage
You can control or disable cookies through your browser settings. Disabling cookies may affect certain site features.
Sharing Your Information
We may share your information with trusted third parties only as necessary to operate our business, including:
-
Payment processors
-
Shipping and fulfillment providers
-
Email service providers
-
Website hosting and analytics services
These third parties are authorized to use your information only as needed to provide services to us.
We do not sell your personal information.
Data Security
We take reasonable measures to protect your personal information using administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights & Choices
Depending on your location, you may have the right to:
-
Request access to the personal information we hold about you
-
Request correction or deletion of your information
-
Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@hitchesup.com
Subject Line: Privacy Policy Inquiry