Shipping Policy

Last Updated: March 2026

Thank you for shopping with Hitches Up. This Shipping Policy outlines how orders are processed and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.

Processing time may vary during periods of high demand, holidays, or product launches. If processing delays occur, we will do our best to notify customers via email.

Orders are processed Monday through Friday, excluding major holidays.

Pre-Orders

From time to time, Hitches Up may offer products for pre-order before inventory is available for immediate shipment.

When purchasing a pre-order item:

The estimated shipping timeframe will be displayed on the product page at the time of purchase.
Orders containing pre-order items will ship once inventory becomes available.
If an order includes both in-stock and pre-order items, the order may ship once all items are available unless otherwise specified.

Estimated shipping dates for pre-orders are subject to change due to manufacturing schedules, supplier timelines, or other factors outside of our control.

Customers will receive a shipping confirmation and tracking information once the order has been fulfilled.

If there are significant delays, we will make reasonable efforts to notify customers using the contact information provided at checkout.

Shipping Locations

At this time, Hitches Up ships within the United States only.

We may expand shipping availability in the future.

Shipping Carriers

Orders are shipped using reputable carriers such as:

UPS
FedEx
USPS
Other regional carriers when appropriate

The carrier used may vary depending on destination, package size, and availability.

Shipping Rates

Shipping costs are calculated at checkout based on factors including:

Package weight
Shipping destination
Selected shipping speed

Any applicable shipping fees will be clearly displayed before completing your purchase.

Delivery Times

Estimated delivery times vary depending on the shipping method selected and the destination.

Typical delivery windows are:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days (where available)

Please note that these timeframes are estimates and are not guaranteed.

Order Tracking

Once your order ships, you will receive a shipping confirmation email that includes a tracking number so you can monitor the progress of your delivery.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

Hitches Up is not responsible for delays or delivery issues caused by incorrect or incomplete shipping addresses.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist in resolving the issue with the carrier.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: support@hitchesup.com
Subject: Shipping Inquiry